Details

    • Type: Bug Bug
    • Status: Open
    • Priority: Major Major
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      windows 10, java 11

      Description

      Hello,

      In our project we use the ICEpdf version 6.3.2 library.
      Now, we have a problem opening new PDF version 1.7, with password only for printing.
      At runtime, ICEpdf asks for password on opening. Entering a bad or correct password continues to ask for it. After some attempts, it displays an error message and open a blank screen.
      See attached image.

      The PDFs are created with Adobe Acrobat Pro DC (version 2022.001.20117).
      We cannot recreate PDFs in other ways. We need to open those.

      Can you give us support?

      Thanks,
      Francesco

        Activity

        Francesco Zambon created issue -

          People

          • Assignee:
            Unassigned
            Reporter:
            Francesco Zambon
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            Dates

            • Created:
              Updated: