Details

    • Type: Bug Bug
    • Status: Closed
    • Priority: Major Major
    • Resolution: Fixed
    • Affects Version/s: 4.2
    • Fix Version/s: 4.2.2
    • Component/s: Core/Parsing
    • Labels:
      None
    • Environment:
      -

      Description

      ICEpdf renders black pages in the attached PDF. Possibly similar to PDF-270?
      1. 10016.pdf
        1.39 MB
        Tyler Johnson
      2. 10079.pdf
        85 kB
        Tyler Johnson
      3. 1079-2.pdf
        440 kB
        Tyler Johnson

        Activity

        Tyler Johnson created issue -
        Tyler Johnson made changes -
        Field Original Value New Value
        Attachment 10016.pdf [ 13061 ]
        Tyler Johnson made changes -
        Salesforce Case [5007000000GD6si]
        Hide
        Tyler Johnson added a comment -

        This same customer has reported two new PDFs with the same problem. Perhaps the underlying issues are different but at first glance they seem similar. Attaching both PDFs.

        Show
        Tyler Johnson added a comment - This same customer has reported two new PDFs with the same problem. Perhaps the underlying issues are different but at first glance they seem similar. Attaching both PDFs.
        Tyler Johnson made changes -
        Attachment 10079.pdf [ 13204 ]
        Attachment 1079-2.pdf [ 13205 ]
        Tyler Johnson made changes -
        Salesforce Case [5007000000GD6si] [5007000000GD6si, 5007000000GuBBV]
        Hide
        Patrick Corless added a comment -

        Potentially, scheduling for 4.2.2 so I can take a closer look at a late date.

        Show
        Patrick Corless added a comment - Potentially, scheduling for 4.2.2 so I can take a closer look at a late date.
        Patrick Corless made changes -
        Fix Version/s 4.2.2 [ 10265 ]
        Hide
        Patrick Corless added a comment -

        Quite a few image changes have gone into the 4.2.2. release and the documents in question appear to load fine. JAI should also be on the class path.

        Show
        Patrick Corless added a comment - Quite a few image changes have gone into the 4.2.2. release and the documents in question appear to load fine. JAI should also be on the class path.
        Patrick Corless made changes -
        Status Open [ 1 ] Resolved [ 5 ]
        Resolution Fixed [ 1 ]
        Ken Fyten made changes -
        Status Resolved [ 5 ] Closed [ 6 ]

          People

          • Assignee:
            Patrick Corless
            Reporter:
            Tyler Johnson
          • Votes:
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            Watchers:
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            Dates

            • Created:
              Updated:
              Resolved: